Frequently Asked Questions

Please read our FAQ before sending us a message.

Paris is where our warehouse is. From our warehouse in Paris, we deliver our goods to all of the EU.
Unfortunately, we do not accept American Express credit cards; we only accept Visa and MasterCard. All payments and prices are made in Euros.
Unless your order is over $100, in which case delivery is free, there is a flat rate of $12.99 for all orders.
If your location is unattended when the delivery is made, a collection card will be left in your mailbox. You can pick up your order whenever it's convenient for you from the post office in your neighborhood.
Everything is packaged properly and securely to make sure it gets to your door in good shape.
Unfortunately, we do not currently provide warehouse or local pickup. While we provide free Express Post delivery for all of our clients' orders!

Send us an email

Email: contact@europepoppers.eu